jele 58 Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how jele 58 ("jele 58," "we," "us," or "our") collects, uses, stores, and discloses personal information about individuals ("you," "Player," or "User") who access or use the jele 58 website, mobile platform, and all related services (collectively, the "Platform").

jele 58 operates in the Philippines and is committed to handling your personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By using the jele 58 Platform, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. If you have any questions about how jele 58 handles your data, please contact us using the details in Section 12.

02 Personal Data We Collect

jele 58 collects personal data in the following categories:

2.1 Data You Provide Directly

2.2 Data Collected Automatically

jele 58 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data beyond what is required for KYC purposes.

03 How We Use Your Personal Data

jele 58 uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your jele 58 account;
• Identity Verification: To verify your identity and age (21+) in compliance with applicable regulations;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (PHP);
• Game Provision: To deliver and personalise your gaming experience across slots, fishing games, bingo, crash games, and live dealer titles;
• Bonus & Promotions: To administer bonuses, free spins, cashback offers, and other promotional activities;
• Customer Support: To respond to your enquiries, complaints, and support requests;
• Responsible Gaming: To monitor gaming behaviour and enforce responsible gaming tools including deposit limits, session reminders, and self-exclusion;
• Legal & Regulatory Compliance: To comply with anti-money laundering (AML) obligations, tax reporting requirements, and other applicable Philippine laws;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorised account access;
• Platform Improvement: To analyse usage patterns and improve the jele 58 Platform, user interface, and game selection;
• Marketing Communications: To send you promotional offers and updates, where you have consented to receive such communications (you may opt out at any time).

04 Legal Basis for Processing

jele 58 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration (e.g., account management, payment processing, game provision);
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations (e.g., KYC/AML obligations, age verification, tax reporting);
• Legitimate Interests: Processing necessary for our legitimate business interests, where these are not overridden by your rights (e.g., fraud prevention, platform security, analytics);
• Consent: Processing based on your explicit consent, which you may withdraw at any time (e.g., marketing communications, optional cookies).

05 Data Sharing & Disclosure

jele 58 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary:

5.1 Service Providers

Third-party companies that assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting providers, customer support tools, and analytics platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory & Law Enforcement Authorities

Where required by Philippine law or a valid legal order, jele 58 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jele 58's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

5.4 With Your Consent

We may share your data with other third parties where you have given us your explicit consent to do so.

06 Data Retention

jele 58 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• KYC Documents: Retained for the period required by applicable Philippine regulations, typically five (5) years from the end of the business relationship;
• Support Communications: Retained for up to three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, jele 58 will securely delete or anonymise it in accordance with our data disposal procedures.

07 Data Security

jele 58 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jele 58 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Secure, hashed storage of passwords — jele 58 staff cannot view your password in plain text;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing of our systems;
• Incident response procedures to detect, report, and address personal data breaches promptly.

While jele 58 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

08 Cookies & Tracking Technologies

jele 58 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled (e.g., session authentication, security tokens);
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits;
• Analytics Cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymised where possible;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jele 58 Platform. For marketing cookies, you may withdraw consent at any time via your account settings.

09 Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jele 58:

• Right to Be Informed: The right to know what personal data we collect and how we use it — which this Policy fulfils;
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10 Minors & Age Restriction

If you believe that a minor has provided personal data to jele 58, please contact us immediately at the details provided in Section 12 so we can take prompt action.

11 Changes to This Policy

jele 58 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will update the "Last updated" date at the top of this page and, where reasonably practicable, notify registered players via email or an in-platform notification.

Your continued use of the jele 58 Platform following the posting of an updated Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically.

12 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jele 58 Data Protection Officer:

• Live Chat: Available 24/7 via the chat widget on the Platform
• Email: [email protected]

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.